Entry level position. Looking for a service technician in Marlborough MA to deliver and install rented HVAC equipment, and train authorized operators (and/or customers) on safe use of equipment (among other responsibilities).
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Job description
Responsibilities
- Communicates professionally with customers, managers, and sales engineers to schedule deliveries, pick-ups and service calls.
- Delivers and installs rented HVAC equipment. Trains authorized operator (and/or customer) on safe use of equipment.
- Directs customers to sign appropriate paperwork. Keeps track of serial numbers.
- Successfully troubleshoots and completely understands the operation, function, specifications, capabilities and controls of any piece of rental equipment.
- Operates company vehicle safely and maintains a valid driver’s license and excellent driving record free from points.
- Cleans and tests returned equipment making sure operation and appearance is up to standards.
- Completes appropriate paperwork for deliveries, pick-ups and service calls.
- Installs flexible gas hose on both propane and natural gas applications.
- Implements proper and safe procedures to check gas connections.
- Works with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment.
- Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings.
- Experience in a service related role interacting with customers
- Basic math skills
- Must be Mechanically inclined
- Valid driver's license and clean driving record required
- Some after hours and weekend work will be required during peak times